We will send you the product by CN Post Air Mail or Epacket to you. France, Spain, Netherlands and Chile we will sent Aliexpress shipping for you.
If you need faster shipping,please choose DHL, FedEx, Aramex, EMS, and we will sent it soon.
1.Your parcel will be sent out in 1-5 days after we receive your money .
2. In order to avoid part of taxes , we can declare a lower value .
3.If you can’t track your parcel, Pls contact us, we will help you check the information and contact the post office . And we will do best for you.
About Refund or Resend
1. You can contact us if the tracking information of your parcel didn’t update in a long time, we can help you contact the post office to check, if your parcel lost , we can resend or refund you all money.
2. When you receive our parcel,if you are not satisfied our products,please contacts me in Aliexpress first (Please do not open dispute first),we will solve your problem untill your satisfied.
3. If we can not solve your problem or you are not satisfied,then you can open dispute.Thanks for you understanding.
1. If you feel satisfied with our products , pls give us a good feedback with the 5 stars , your support is the biggest motivate to us.
2. If you have any problem with our items or services , Pls contact us firstly before your negative feedback. We will solve your problem and provide you with the best customers services.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.